Terms of Service

Terms of Service

  • 1 validity to entrepreneurs, defense clause and definitions of terms
  • 2 Conclusion of contract
  • 3 Retention of title
  • 4 Cancellation Policy
  • 5 prices, costs
  • 6 payment
  • 7 Delivery and transfer of risk
  • 8 Disclaimer
  • 9 Prohibition of assignment and pledging
  • 10 warranty
  • 11 Privacy
  • 12 Complaints, applicable law, place of jurisdiction, contract language and severability clause
  • 13 Dispute resolution
  • 1 Applicability to entrepreneurs, defense clause and definitions

(1) The following general terms and conditions apply to all business relationships between Health Beauty Trial and a consumer in the version valid at the time of the order. Payment and shipping conditions as well as the privacy policy are an integral part of the terms and conditions.

(2) Deviating general terms and conditions of the customer will be rejected.

(3) “Consumer” for the purposes of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can be attributed neither to their commercial nor their independent professional activity.

  • 2 conclusion of contract

(1) The customer’s order constitutes an offer to Health Beauty Trial to conclude a sales contract. Upon receipt of the order, Health Beauty Trial will inform the customer about the receipt of his order by e-mail (order confirmation). The order confirmation does not represent an acceptance of the offer of the customer. The purchase contract is concluded with acceptance of the offer by Health Beauty Trial. Acceptance is effected by the confirmation of dispatch sent by e-mail or by delivery of the goods. If an ordered item is not available, Health Beauty Trial is entitled to withdraw from the order. In this case, Health Beauty Trial informs the purchaser immediately and refunds any payments already made. Please note: The presentation of the products in the online shop does not constitute a legally binding offer

(2) In the case of the conclusion of the contract comes with our Internet shop https://healthbeautytrial.com

Health Beauty Trial

Alexandra Pocol

Invalidenstr. 154

D-10115 Berlin


  • 3 Retention of title

All deliveries of goods remain the property of Health Beauty Trial until full payment.

  • 4 Cancellation Policy

(1) If you are a consumer, you have a right of withdrawal under the Distance Selling Act. Under paragraph 2 you will find the cancellation policy for the purchase of goods and paragraph 3 the cancellation policy for the agreement of services.

(2) Cancellation Policy (contract for the purchase of goods)


You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must (Health Beauty Trial, Alexandra Pocol, Invalidenstr 154, 10115 Berlin) by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to revoke this contract, inform. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

consequences of Withdrawal

If you withdraw from this Agreement, we will have you all the payments we have received from you, including delivery charges (except for a partial revocation or the additional costs that result from giving you a different type of delivery than the one we offer , have chosen the most favorable standard delivery), immediately and no later than fourteen days from the day on which the notification of your cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We can refuse the repayment,

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to the following contracts:

  • Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer,
  • Contracts for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded and
  • Contracts for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.

End of the cancellation policy (contract for the purchase of goods)

Download >>  Cancellation form

  • 5 prices, shipping costs

(1) The prices are valid at the time of the order. The indicated prices contain the legal value added tax and other price components in Euro. The resulting shipping costs are not included in the purchase price, will be shown separately during the ordering process and are to be borne by you in addition.

(2) The consumer has the option of paying in advance and PayPal.

(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract.

  • 6 payment

(1) Payment of the purchase price is due upon conclusion of the contract.

(2) The terms of payment and shipping can be found under Payment methods in the navigation. You can only offset with an undisputed or legally established claim. You can only exercise a right of retention if your counterclaim is based on the same contractual relationship.

Payment options:

Payment is made according to the customer’s choice




You do not enter any bank details, but transfer your payment amount directly to the following account:

  • Alexandra Pocol
  • Postbank
  • IBAN: DE02 1001 0010 0918 3291 01

After the credit on our account, your order will be sent to you.


Paypal is an online payment provider for real-time transfers. In order to use Paypal, you need a Paypal account, where your bank details are deposited. Your Paypal account will be debited with the corresponding amount and you will receive an order confirmation via email. Paypal also offers a buyer protection. More information about Paypal can be found at:  www.paypal.com .

  • 7 delivery, transfer of risk

Orders and deliveries are only possible within United States. If you want a delivery abroad, we will try to help you. Basically, the delivery is via DHL. The delivery of articles takes place only in commercial quantities. In business traffic, the risk of accidental deterioration and destruction of the goods passes to the buyer when they are handed over to the transport company. Health Beauty Trial is not liable for the adherence to delivery dates after delivery date to the transport company. The purchaser agrees that the delivery of the consignment may also be made to another person, who, under the circumstances, can be assumed to be entitled to accept the consignment. These include in particular in the rooms of the recipient present, his relatives as well as residents and neighbors. For more information, see Delivery in Navigation.

You agree to ensure that the personal delivery of the goods is possible at the delivery address you specify. If the transfer is not possible, you are in default of acceptance.

If the personal delivery of the goods is not possible, the contract can also be fulfilled by delivering the goods to a neighboring household or business. At the moment of delivery to a neighboring household or business, you become the owner of the goods according to §§ 929, 854 Abs. 2 BGB.

If handover to a neighboring household or establishment is not possible, the contract may also be fulfilled by placing the goods in a location within the delivery address accessible to the delivering driver. If you do not wish to be parked by you or if it is not possible to park in the area of ​​the delivery address, fulfillment can be carried out by provision for pickup. At the moment of storage or provision for collection of the goods, you become the owner of the goods according to §§ 929, 854 Abs. 2 BGB. A collection of goods provided must be done by you on the day of the delivery attempt. Thereafter, the goods are considered not delivered.

If a delay in acceptance leads to a non-delivery, you bear all costs associated with the non-delivery. A general second delivery is excluded.

  • 8 Disclaimer

(1) Claims for damages of the customer are excluded, unless otherwise stated below. The above disclaimer of liability also applies in favor of the legal representatives and vicarious agents of the provider, if the customer claims against them.

(2) Excluded from the exclusion of liability stated in Section 1 are claims for damages due to injury to life, body, health and claims for damages resulting from the violation of essential contractual obligations. Significant contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract, eg the provider has to hand over the goods to the customer free of defects in title and title and to procure ownership of the object. Also excluded from the disclaimer is the liability for damages that are based on an intentional or grossly negligent breach of duty by the provider, its legal representatives or vicarious agents.

(3) Provisions of the Product Liability Act (ProdHaftG) remain unaffected.

(4) These advice / tips by e-mail or on Health Beauty Trial’s website do not constitute medical advice. They must under no circumstances be considered as substitutes for professional advice or treatment by trained and recognized physicians, alternative practitioners or other practitioners. The content on these pages does not constitute medical advice within the meaning of applicable laws, but merely provides general information. The liability for the success of the consulting service as well as for any negative consequences, damages and losses that accidently arise from the consulting contact are excluded. A liability for damages incurred by the contractor because he relies on information that he has received in the context of using the online consulting service, are excluded in this respect, as they are not based on intentional or grossly negligent conduct of the adviser. The consultation does not replace medical advice / examination. A liability for the success of the consulting service offered here must be excluded. If the advice is due to force majeure, due to errors of Internet providers or in the hardware or software of the customer or as a result of my other not responsible for incidents or is not interrupted, is not liable.

For links referring to offers of third parties, no liability for their content of this provider is accepted.

  • 9 assignment and pledge prohibition

The assignment or pledging of claims or rights of the customer against the provider is excluded without the consent of the provider, unless the customer proves a legitimate interest in the assignment or pledge.

  • 10 warranty

The legal regulations apply. The products are put together individually for the customer. For reasons of production, deviations in the dimensions, colors, taste and appearance may arise and the purchaser tolerates and accepts.

  • 11 Privacy

Health Beauty Trial stores the transmitted data only for business purpose. When processing the personal data, the statutory provisions apply. More about this under data protection  . The customer and / or newsletter subscriber expressly agrees to this collection, processing and use of personal data.

  • 12 Complaints, applicable law, place of jurisdiction, contract language and severability clause

German law applies to the exclusion of the UN purchase law. Jurisdiction is Berlin. As contract language german will be available exclusively. Contract supplements and additional agreements must be in writing. The contract remains binding even in the case of legal invalidity of individual points in its remaining parts.

  • 13 Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), available here  http://ec.europa.eu/consumers/odr/ . Consumers have the opportunity to use this platform to resolve their disputes.

The email address of our company is: [email protected]